Terms and conditions of use

Thank you for visiting the DFF2U.com Web site (the"Site" or "DFF2U"). DFF2U is a leading online retail store and information site for various products. The Site is designed to provide a convenient, private and informative retail experience for consumers to purchase products essential for maintenance of good health and for prevention of future illness. Accessible 24 hours a day, 7 days a week, the DFF2U online store offers an easy and convenient method of ordering various products online, along with a wealth of health-related information.

DFF2U want each visitor to the Site ("you") to have a safe, pleasurable visit, so we have established the following terms and conditions so that we both know what to expect from each other. By using the Site you agree to be bound by the terms following. Please read them carefully. Your usage of the Site indicates your acceptance of these terms and conditions. Your placement of an order also indicates your acceptance of these terms and conditions.

INFORMATION DISCLAIMER

All information supplied has NO WARRANTY whatsoever. Information and statements are not intended to diagnose, treat, cure, or prevent any disease.­ No warranty is made that any information on or linked to this site is complete and/or accurate. All information contained on the Site, including information relating to medical and health conditions, products and treatments, is for informational purposes only. It is often presented in summary or aggregate form.

Professional advice is required for each particular illness, disease, infection, injury or other medical condition and for dosages of the pharmaceutical product supplied via this Site. This information is not to be taken as any sort of medical advice whatsoever.­ You take full and total responsibility for what you do with this information, and any resulting outcomes from your actions.

The information contained in this Site is not intended nor is it implied to be a substitute for professional medical advice or any information contained on or in any product packaging or labels. Always seek the advice of your Pharmacist, General Practitioner, other medical practitioner or qualified health provider when starting any new medical treatment, continuing with medical treatment or with any questions you may have regarding yours or any other partyís medical condition. NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.

YOUR ACCOUNT OBLIGATIONS 

In consideration of your use of the Site, you agree to:

(a)provide true, accurate, current and complete information about yourself as prompted by the registration form (the "Registration Information") and
(b)maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your registration and refuse any and all current and future use of the Site.

You are responsible for maintaining the confidentiality of your password and registration and are fully responsible for all activities that occur under your password and registration. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security. DFF2U consider this Registration Information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you.

CONDITIONS WHEN YOU BUY.

Postage and shipping:

All delivery will be anytime between 1 to 3 week depending on your location. Customers can check their delivery status in their online account.

Import taxes:

You may have to pay import taxes and/or customs duties. You may also be required to pay a brokerage (handling) fee for the shipment. These charges are separate from your shipping charge and you may/will be billed directly for them.

Declaration of Value and Product Description:

Due to International laws, DFF2U states the full value of your order on the shipping label, minus the shipping charge.

Normally, we send an itemized in your order confirmation via email indicate the name of each product you ordered, the quantity of each item, and the cost. 

Your shipping address, phone number and email address:

Please make sure your shipping address,  phone number and email are full and complete. The phone number or email  may be used by the shipping company to contact you in case they have problems delivering your order.

Customs information: DFF2U WILL NOT BE LIABLE FOR PACKAGES REFUSED OR HELD BY CUSTOMS FOR DELIVERY

We request that you contact your customs office and ask about import regulations and restrictions before placing your order. It is important for you to become familiar with Customs policies for your specific country before ordering. Customs regulations differ by country and not knowing their regulations can result in your order incurring high import duties, the delivery being delayed or even returned. Please check with your Customs office to see if your country permits the shipment of the products you are planning to order from us and if any additional licenses or permits are needed. 

Please Note: If your order is returned to us due to a banned/restricted products policy, a wrong address, refusal to pay customs fees, refusal to accept the order or because no one was there to accept delivery of your order, we will refund your amount in voucher form as follows: You will be refunded the total amount of the order, minus the shipping charge, and 20% of the value of the order, (as handling fee). We will also subtract any other outside charges DFF2U has incurred during shipping, such as warehousing fees, return postage fees, etc.

For more information on refund and exchange see below. 

Credit card verification for first-time customers:

For your protection and ours, it is important to make sure credit cards are being used by their proper owners. DFF2U credit/debit card payment is process by PayPal, as such we do not handle verification or keep credit card information. 

Return, Refund and Exchange Policy

Click here

Referral program

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Loyalty program

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